We couldn’t be more grateful for the overwhelming response we have received from our customers in the past year of Labra’s existence. Every month, we have continuously worked on improving your experience with the Labra cCommerce Platform. Our latest feature is a cornerstone of what we want to deliver to our customers. Our new approach to designing user interfaces makes them easier to navigate while providing users with all the customizations they could ask for and creating a seamless integrated experience from Labra Platform’s UI.
The new Enhanced Onboarding Journey for our AWS Marketplace customers presents a self-paced and self-guided onboarding experience, which greatly reduces the number of interactions between Labra’s team and your internal stakeholders. Our goal with this new approach is to provide a seamless and rapid onboarding experience while adding helpful features to the process like autosave, the ability to invite team members, and field validations.
This blog explores the Enhanced Onboarding Journey with Labra FlyOut (AWS) in more detail. Check out the benefits and added features that make the process faster and easier than ever before.
Here’s an oversimplified version of the new onboarding journey:
Steps in new onboarding
Prerequisites to getting started:
- Registered as a seller on AWS Marketplace.
- Bought the Labra Flyout subscription on AWS Marketplace
Onboarding flow:
- Purchase Labra cCommerce Platform from the AWS marketplace.
- Get a unique onboarding link, which opens a detailed form to complete your listing details.
- Fill out Company details. This is a required step to unlock other fields.
- Enter Cloud settings
- Select AWS
- Enter the AWS account ID and AWS account name.
- Fill out the Production Environment ARN.
- Go ahead and fill out the listing information starting with:
- Product details
- Product dimensions
- Landing page details
- Notifications
- Connect your CRM. Choose from Salesforce, Hubspot, and Conectwise. (Optional but recommended)
Note: You can move back and forth between these steps as many times as you wish. The information is Autosaved frequently.
The onboarding steps are complete! You will get notified as soon as your listing is live and you can immediately start creating private offers for your buyers right from Labra’s platform UI or your CRM.
Who does it apply to?
The new onboarding journey applies to users who have purchased the “Labra cCommerce Platform” on the AWS marketplace. The current flow supports users creating new listing(s), migrating existing listing(s), or working with Labra’s managed listing on the AWS Marketplace.
Both managed listing users and new users can choose between SaaS Subscription and SaaS Contracts for their listing type.
New UI updates
Sidebar for stages and status
We have added a new sidebar to the left of the UI. This gives an easy-to-access view of your onboarding journey including the current stage, past stages, and the status of the stages. Just click on one of the other stages to seamlessly switch to them.
Validations for fields
Form fields in the new onboarding journey have in-built validations to ensure information correctness. These will check if any mandatory fields are left blank and do not match the AWS-specified criteria.
Helpful tool-tips
Never feel lost or clueless about any required information ever again. With tool tips guiding you in each step, be informed of the exact information required for the field. Proceed with confidence and a better understanding of the marketplace process. And quick access to our support, in case you encounter any difficulty along the way.
Autosave your work
We autosave your work every few seconds. No worries about lost progress.
Invite team members
A collaborative onboarding experience so you can invite the right team members to get all the information you need and move ahead promptly.
How does it compare to listing directly on AWS?
Here are the key differentiating features. Using Labra, you get more intuitive, well-thought-out, and seller-focused features to enable faster onboarding and better collaboration.
| Listing through Labra on AWS Marketplace | Direct listing on AWS Marketplace |
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And, we guarantee that all fields and validations are actively changed according to the latest changes on AWS’s end. The new Enhanced Onboarding Experience for Co-Selling is coming soon!
Migrating listings
We’ve made migrating your existing listings from a competitor or AWS marketplace effortless. That is offered in a similar UI, but an even easier flow. Just connect your cloud, select from your existing list of products, and let Labra do the rest.
Connecting your CRM
Currently, we work with Salesforce, Hubspot, and Connectwise CRMs. In the new onboarding journey, you can choose between them and find the connection with ease. Here is what it would look like. Once onboarded, you can manage your marketplace private offers and resale authorizations directly through your CRM system.
Custom notifications
Labra allows you to create email notifications for as many users as you wish. These notifications can be specified in such a way that only a certain set of people get notified for certain actions and customer stage completions. Here’s how that looks:
